Infomaniak AI Services
Swiss-hosted managed API access to open-source models. Corporate sustainability and data-handling assertions are provider disclosures, not independent measurements.
Score calculation
(6 + 7 + 5) ÷ 3 = 6.0
3 of six dimensions rated. Unrated dimensions and BDS status are excluded.
Full scoring method ↗Setup details
Infomaniak hosts models in its infrastructure; catalog model licenses/provenance remain distinct.
Energy
↑Infomaniak’s impact report describes site-level efficiency and heat recovery alongside its renewable-powered AI service claim. These are company/data-center disclosures, not an independently verified allocation for an AI request or model; compare them as infrastructure context and ask for workload-level reporting.
Reasoning & sources
Infomaniak reports renewable-powered AI infrastructure and heat recovery, but provides no independently verified model-, request-, or region-specific footprint. For a deployment, request or export the selected service and region’s usage-linked footprint when available; do not treat company-wide renewable matching as per-request impact.
Infomaniak reports renewable-powered AI infrastructure and heat recovery, but provides no independently verified model-, request-, or region-specific footprint.
No independent per-request energy/emissions/water figure located; scope and hourly electricity mix require verification.
Training rights
↑Infomaniak says queries are not used to train models, but its terms disclaim liability for open-source models potentially trained on copyrighted data without authorization. Hosting/privacy claims do not clear corpus rights.
Reasoning & sources
Infomaniak says queries are not used to train models, but its terms disclaim liability for open-source models potentially trained on copyrighted data without authorization. Hosting/privacy claims do not clear corpus rights. Select the model first and review its license plus corpus-provenance disclosures; prompt no-training terms do not clear the model’s original dataset.
Specific model licenses, provenance and rights evidence need model-by-model review.
Privacy
↑Infomaniak says AI queries are not recorded or used to train models or improve services and describes processing in Switzerland/Europe. Specific contract terms should be checked for the product/API chosen.
Reasoning & sources
The company states queries are not logged or used for training and locates processing in Switzerland/Europe, but contract/product-specific details should be checked. Check the exact API/web surface, plan, region, retention setting, routing, and stateful features in the applicable terms before sending sensitive content.
The company states queries are not logged or used for training and locates processing in Switzerland/Europe, but contract/product-specific details should be checked.
Confirm actual service version, logging/metadata, account and enterprise contract terms.
Openness
↑Infomaniak serves open-source models through its managed infrastructure; users can choose models, but the serving stack is not shown as portable.
Reasoning & sources
Users can choose open-source models, but only through Infomaniak’s managed service. Check whether the chosen model’s weights and license permit inspection or relocation, and whether the serving runtime moves too; API compatibility alone is not an open stack.
Users can choose open-source models, but only through Infomaniak’s managed service.
No claim can be made from silence; additional direct documentation or independently verified records are needed.
Worker treatment
↑Infomaniak’s impact report describes employee policies and workplace practices, including working-time and wellbeing measures, but does not independently audit worker outcomes across AI model, annotation, and infrastructure suppliers.
Reasoning & sources
The report provides company-level employee evidence, so labor is not wholly opaque; however, its scope does not establish conditions across the AI service’s external supply chain or independent outcomes. Ask for current vendor coverage and audit results before extending internal policies to the full service.
Conditions for contractors, annotators, and model evaluators remain unknown.
Government & military
↑Infomaniak markets sovereign-cloud services for public authorities and sensitive organizations, but the reviewed materials do not identify a defense contract or military deployment of its AI services.
Reasoning & sources
Public-sector suitability is not proof of military procurement or use. Keep the relationship unrated until a named contract identifies the AI service, customer, and operational scope; do not infer use from the customer segment alone.
No inference about undisclosed customers or contracts is possible from silence.
BDS status
↑We did not find Infomaniak Network SA among the named targets in the two official BNC campaign lists. This is a limited list check, not BDS approval.
Reasoning & sources
Infomaniak Network SA is not a named target in the checked lists, but BDS uses selective campaigns, so absence cannot establish a clean record. Your selected model, cloud and billing route can introduce other companies into the purchase.
This review covers the named targets in the BNC consumer/pressure guide and No Tech campaign, not every BDS campaign, local group, investment or supplier. Lists and ownership can change. A company’s absence from these lists is not an endorsement or proof that it has no relevant relationships.